Frequently Asked Questions
Q. How do I place an order?
Simply browse our catalog, click on the product you like, select your preferred options (like size or color), and click 'Add to Cart'. Then, proceed to checkout from your cart.
Q. How long does delivery take?
Standard delivery within Dhaka usually takes 2-3 business days. For locations outside Dhaka, it may take 3-5 business days depending on the courier service.
Q. Do you offer cash on delivery (COD)?
Yes! We offer cash on delivery across Bangladesh. You can pay the delivery person directly when you receive your package.
Q. Can I cancel my order?
Yes, you can cancel your order directly from your profile's 'My Orders' section as long as the status is marked as 'Pending'. Once processing has begun, cancellations are no longer permitted.
Q. How can I track my order?
You can track the status of your order at any time by logging into your account and visiting the 'My Orders' section. You'll see real-time status updates there.
Still have questions?
We're here to help. Reach out to our support team and we'll get back to you as soon as possible.
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